Privacy Policy
Effective October 18, 2026
Who we are
Zykoid is provided by Euoria LLC, doing business as Euoria Games. This policy covers Zykoid Marathon, Zykoid Falling, Zykoid Rising, and the game’s support features. Contact us at support@zykoid.com.
Progress and device storage
Zykoid saves settings, saved runs, level progress, scores, medals, and gameplay preferences in local storage on your device or browser. The game does not provide a game account, cloud save, or cross-device progress sync. Clearing browser or app data, uninstalling, or changing devices may remove your progress. You can remove locally saved game data using your browser or device’s storage controls.
Information you send us
If you email support, we receive your email address, message, attachments, and any details you choose to provide, such as a device model or screenshot. We use this information to respond, troubleshoot, and maintain records of support requests. Our email providers process these communications for us. Please avoid sending passwords, payment card details, or other sensitive information.
Hosting and technical information
The web version is hosted through ChatGPT Sites. Hosting and access services may process connection information such as your IP address, browser, device information, request logs, and authentication information under their own privacy notices. Zykoid does not include a separate Euoria-operated gameplay analytics service or upload your locally saved board and progress to a Euoria server.
Advertising
The ad-supported version may show ads between gameplay sessions and offer optional rewarded ads. Advertising providers may process device or advertising identifiers, IP-derived approximate location, app and ad interactions, and diagnostic information to deliver and measure ads, limit repetition, and prevent fraud. Personalized advertising, where offered, is subject to applicable consent requirements. Available consent and privacy options are presented through the advertising consent interface for your region. You can also manage advertising identifiers and tracking permissions through your device settings. Refusing personalized advertising does not necessarily remove ads. Ad-Free Play removes ads from the game.
Purchases and Ad-Free Play
Where offered, Ad-Free Play is a one-time purchase processed by the applicable app store or payment provider. We may receive transaction and entitlement information needed to verify purchases, provide Ad-Free Play, restore eligible purchases, and address fraud or support requests. We do not need your full payment card number. Ad-Free Play removes advertising; it does not remove technical processing needed to operate the game or verify a purchase.
Sharing and external services
Share Zykoid opens your device’s sharing options or a service you choose. The game supplies its title, promotional image where supported, and link. It does not upload your contact list. The receiving app or website processes information under its own policies. Email Support opens your email app; a message is sent only when you send it.
How we use and disclose information
We use information available to us to operate and secure Zykoid, answer support requests, diagnose problems, and comply with legal obligations. We may disclose relevant information to service providers acting for us, when legally required, to protect rights and safety, or as part of a business transfer with appropriate protections. We do not sell support emails or locally stored gameplay progress. Advertising partners may process information in ways considered selling, sharing, or targeted advertising under some privacy laws. Where applicable, use the advertising privacy controls to withdraw consent or opt out, or contact us for help. We do not sell support correspondence or locally stored game progress to advertising partners.
Retention and security
Local game data stays on your device until removed or replaced. We retain support correspondence only as reasonably needed to resolve requests, maintain necessary business records, and meet legal obligations. Hosting and other providers have their own retention practices. We use reasonable safeguards for information we control, but no storage or transmission method is completely secure.
Your choices and rights
You may change game preferences in Settings, remove local data through device or browser controls, or email support@zykoid.com about information you have provided to us. Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a copy of, or restrict certain processing of your personal information, and to complain to a privacy regulator. We may need to verify your request. We cannot retrieve local progress that was never sent to us. Where applicable, you may withdraw advertising consent or opt out of targeted advertising through the available privacy controls. Withdrawal does not affect processing already lawfully completed.
Children’s privacy
We do not ask players to submit a name, age, or contact information to play Zykoid, and we do not knowingly solicit personal information from children. A parent or guardian who believes a child has sent us personal information can contact support@zykoid.com so we can review and, where appropriate, delete it. Where required, advertising and consent practices must account for a player’s age. Parents should supervise children’s use of sharing, email, and purchase features.
International processing and updates
Our service providers may process information outside your home country, subject to applicable safeguards and legal requirements. We may update this policy as the game or its providers change. The effective date below identifies the current version; significant changes will be communicated in the game or through another appropriate notice.